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Drivers license renewal should be easier with planned changes

The Tuskegee News of Tuskegee, Alabama

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The Alabama Law Enforcement Agency says it has taken steps to address long license renewal lines by upgrading and modernizing the state's drivers' license system.

Alabama Secretary of Law Enforcement Spencer Collier says the agency evaluated state departments and found that the drivers' license system was inefficient and archaic.

Collier says officials are rolling out technological upgrades to streamline the process. Officials say the upgrades include: online appointment scheduling! an online driver's license renewal option! self-serve license renewal kiosks! updated computer testing stations! and digital licenses smart-phone users can show as a secure form of identification.

Among the changes are:

Online scheduling: Customers can select an appointment time that suits their schedules to make a visit to one of ALEA's Driver License Examining Offices is as convenient as possible.

Online driver license renewals: Licensed drivers may choose to renew their standard driver licenses or order a duplicate license via Internet when it is most convenient for them.

Self-serve kiosks: Rather than wait for a DL Examiner, customers who seek to renew standard driver licenses, non-driver IDs, or order a duplicate license may opt to use the self-serve equipment that trims a visit to mere minutes.

Digital licensing for smart phones: Customers who have smart phones may download a digital license to show as a secure form of identification. (Online renewal required for digital license).

Equipment upgrades statewide: ALEA has started updating computer stations, testing stations and other equipment at its offices, and at Probate Judge and License Revenue Commissioners Offices, across the state.

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Original Publication Date: July 30, 2015

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